Support
Frequent Questions
What is the average shipping time and how can customers track their orders?
The average shipping time for domestic orders varies from 5 to 15 days. Once your order has been shipped, you will receive a tracking number via email, which you can use to track your order.
What are the shipping costs for my order?
Shipping costs are free for all products.
Which countries do you ship to?
We currently ship to the following countries: Germany; Austria; Belgium; Croatia; Denmark; Slovakia; Spain; France; Hungary; Ireland; Italy; Latvia; Luxembourg; Portugal; Poland; Netherlands; Czech Republic; Sweden and Estonia.
Customers should be aware that there may be additional customs fees or taxes depending on the destination country. These fees are the customer's responsibility, so we recommend checking with your local customs office for more details before purchasing.
Payment and Security?
What forms of payment do you accept?
We accept the following payment methods: including credit and debit cards (Visa, MasterCard, American Express, ATM) Stripe and Apple Pay.
Product Information?
For information on using the products, please see our user guide.